Healthcare Quality and Safety

This updated report provides additional clarity on some elements of key performance indicators. KPIs promote accountability to service users, by facilitating comparisons with other organisations, and to stated objectives or targets of an organisation. The original document was published in September 2010.

KPI-Guidance-Version1.1-2013.pdf

This document outlines the Authority’s monitoring approach and includes some reference documents as appendices, including monitoring assessment sample documents such as the document and data required, the on-site agenda and the on-site observation tools.

Infection-Prevention-Prog-Guide.pdf

This updated report provides additional clarity on technical elements of key performance indicators. The Authority’s report outlines time-based pre-hospital emergency response time targets for patients with emergency conditions. The original document was published in January 2011.

Pre-hospital-emergency-care-KPIs-Oct-2012.pdf

This Guidance is designed to complement the National Standards for Safer Better Healthcare. It aims to provide a common understanding on how the National Standards apply across all healthcare services and facilitates service providers in understanding and adopting them

Safer-Better-Healthcare-General-Guidance.pdf

This guidance is aimed at helping healthcare professionals to improve how the health service handles patient information, and it provides practical examples on how to help prevent breaches from happening.

Guidance-on-information-governance.pdf

These standards are immensely important for patients, placing them at the heart of the care process. They are aimed at protecting patients and improving services, and will form the basis for future licensing of all healthcare facilities in Ireland.

Safer-Better-Healthcare-Standards.pdf

Safer-Better-Healthcare-Guide.pdf

This report presents the Authority’s investigation findings and makes recommendations for required improvements that should be implemented in Tallaght Hospital and similar hospitals nationally.

Tallaght-Hospital-Investigation-Report.pdf

Tallaght-Investigation-Exec-Summary.pdf

Tallaght-Investigation-Recommendations.pdf

This document outlines the criteria for developing high-quality clinical guidelines.

26 October 2011: Statement of Outcomes

National-Quality-Assurance-Criteria.pdf

This document has been developed to provide further information in relation to HIQA’s process for undertaking this investigation into The Adelaide and Meath Hospital, Dublin Incorporating the National Children’s Hospital (AMNCH) for patients who require acute admission.

Investigation-AMNCH-Guidance-Lines-of-enquiry.pdf

The Authority’s inquiry involved ongoing liaison with the McGivern family and the main service providers and agencies responsible for the transportation of patients requiring transplant surgery outside of Ireland. It details the chronology of events, improvements, new process, conclusions and recommendations.

Meadhbh-McGivern-Report.pdf