Make a complaint

All our staff are obliged to follow a code of conduct, and to be fair and objective in our dealings with people and organisations. If you are not happy with your dealings with us, please let us know. We regard all complaints as opportunities to review practice and procedures and identify areas for improvement.

Healthcomplaints.ie

www.healthcomplaints.ie provides information on how to make a complaint or give feedback about health and social care services in Ireland. It includes information on how to complain to service providers, Ombudsmen and professional Regulators. It also includes information on how to raise concerns with  Regulators such as the Health Information and Quality Authority or the Mental Health Commission. Finally, the website provides detail on advocacy services that will help you make a complaint. The website has been developed for people who use health and social care services in Ireland, as well as for their families, care-givers and advocates.