Overview | Monitoring Health Care | Hygiene Review | Breast Disease Services Review | Investigations

Everyone using our health and social care services should be confident that their experience will be a safe one. To help deliver quality care for all, our work will focus on -

• Setting standards for the delivery of care.
• Implementing a programme of quality assurance reviews for hospitals, primary care, general practice and the provision of ambulance services. This will include a standards framework for each of these sectors that incorporates all aspects of quality and service.
• Monitoring to ensure these standards are being met.
• Conducting investigations where there is a serious risk to the safety of patients or staff in our health or social care services.
• Performing a National Hygiene Services Quality Review.