STARSweb: Evaluation Project

In July 2002, the Clinical Indemnity Scheme (CIS) was established to rationalise the current medical indemnity arrangements by transferring to the State, via health boards (now the HSE), hospitals and other health agencies, responsibility for managing clinical negligence claims and associated risks. Under the scheme, which is managed by the State Claims Agency (SCA), the State assumed full responsibility for the indemnification and management of all clinical negligence claims. A key feature of the CIS is electronic incident reporting. In 2004 the introduction of the CIS’s STARSweb system provided organisations with a central point for the recording of clinical incidents and near misses.

In order to maximise the benefit of the STARSweb system it was necessary to assure the quality and integrity of the data inputted, and thus the resultant information outputted. As a result, the three principal stakeholders involved in the process, the Health Information and Quality Authority (HIQA), the Health Services Executive (HSE) and the Clinical Indemnity Scheme (CIS), instigated a collaborative initiative. Health Care Informed (HCI) were successful in the tender process.

HIQA_STARSweb_Report_2008_07_10.pdf

HIQA_STARSweb_Executive_Summary_2008_07_10.pdf