As a registered provider or person in charge of a designated centre, you are legally required to notify us within certain time fames about certain incidents, events or changes within your centre.
The timescales for notifying us of the different types of incidents that occur in designated centres vary depending on the nature of the incident
Depending on the nature of the incident, event or change, you must notify us ‘within three working days’, ‘at the end of each quarter’, ‘on a six-monthly basis’ and in response to proposed changes within the designated centre (for example, change of person in charge).
Failure to do so may indicate non-compliance with the regulations.
Monitoring notification forms
Alternatively you can download the relevant form directly and email to email@example.com.
For further guidance on notification types and requirements see Monitoring notifications handbook for older people providers.
NF01 - PortalPerson in chargeThe unexpected death of any resident, including the death of any resident following transfer to hospital from the designated centre.
Timeframe Within 3 working days of the incident116.66 KB
NF02 - PortalPerson in chargeOutbreak of any notifiable disease as identified and published by the Health Protection Surveillance Centre.
Timeframe Within 3 working days of the incident157.9 KB
NF03 - PortalPerson in chargeAny serious injury to a resident which requires immediate medical or hospital treatment.
Timeframe Within 3 working days of the incident161.38 KB
NF05 - PortalPerson in chargeAny unexplained absence of a resident from the designated centre.
Timeframe Within 3 working days of the incident116.22 KB
NF06 - PortalPerson in chargeAny allegation, suspected or confirmed abuse of any resident.
Timeframe Within 3 working days of the incident145.96 KB
NF07 - PortalPerson in chargeAny allegation of misconduct by the registered provider or by staff.
Timeframe Within 3 working days of the incident137.74 KB
NF08 - PortalPerson in chargeAny occasion where the registered provider becomes aware that a member of staff is the subject of review by a professional body.
Timeframe Within 3 working days of the incident129.06 KB
NF09 - PortalPerson in chargeAny fire, any loss of power, heating or water, and any incident where an unplanned evacuation of the centre took place.
Timeframe Within 3 working days150.73 KB
NF39 Quarterly Notification (Not yet available via portal)
Person in charge
Any occasion when restraint was used
Any occasion on which the fire alarm equipment is operated other than for the purpose of fire practice, drill or test of equipment
A recurring pattern of theft or burglary
Any death, including cause of death, other than those specified above
Submission dates for return of the quarterly notification form are:
- 31 January (for incidents that took place in October, November and December)
- 30 April (for incidents that took place in January, February and March)
- 31 July (for incidents that took place in April, May and June)
- 31 October (for incidents that took place in July, August and September).
You will need to download the notification form for quarterly returns here, it is not possible to submit this type of notification using the portal
Nil Return of quarterly and or three day Notification (Not yet available via portal)
You should submit this form to the Chief Inspector every six months, if there has been no occurrence of any incident required to be notified to the Chief Inspector, this includes any incident outlined in the NF39 quarterly notification form or three day.
Submission dates for return of the Nil Return of quarterly and or three day Notification Form are 31 July (covering the period January to June) and 31 January (covering the period July to December)
You will need to download the notification form for Nil returns here, it is not possible to submit this type of notification using the portal