A well-governed and monitored service provides consistently high quality services with minimal variation across the wider system. The best leaders and managers have created a culture of high aspirations for children-in-care. They provide strong oversight of practice and children’s progress, while continually looking for ways to improve the care provided. Where there is good leadership and management, children do not wait for help and support, social workers have enough time to work with families, and the workforce have the necessary skills and qualities to do the job well.
The role of HIQA is to drive improvement in the provision of health and personal social services for the benefit of the health and welfare of the public. HIQA, through its monitoring programmes, aims to provide assurances to the public that service providers are implementing and meeting National Standards and relevant regulations and are making quality and safety improvements that safeguard children.