An intended registered provider wishing to register a centre can contact us on (021) 240 9340 or by email at firstname.lastname@example.org and our registration team will explain the requirements of the registration process.
All designated centres for older people must be registered with the Office of the Chief Inspector. We monitor and inspect designated centres regularly to ensure they maintain a high level of care and support.
In order for an application to register to be granted by the office of the chief inspector, the service must be operated in line with the Health Act 2007, and the regulations as amended, which are listed here:
- Health Act 2007 (Registration of Designated Centres for Older People) Regulatio…
- The Health Act 2007 (Care and Welfare of Residents in Designated Centres for Ol…
Additionally, service providers are given a framework for the ongoing quality improvement of person-centred residential services through the National Standards for Residential Care Settings for Older People in Ireland.
HIQA recognises that residents, their families and their friends may have questions about the role of HIQA in regulating residential services. Inspectors will always be happy to meet with residents, family, friends and staff while on inspection. Their feedback is always welcome.
HIQA has prepared a range of guidance documents to help providers with various aspects of regulation. These can be found by going to Guidance in the menu on the left.
Our codes of conduct
HIQA has prepared documents in relation to how we operate and what to expect from HIQA staff during an inspection and in your dealings with us. These are:
There is an opportunity to provide feedback to our inspectors during each inspection. We always ask that service providers take this opportunity. In the unlikely event that an issue of concern arises about the conduct of an inspection, then these documents may be of assistance.