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Threats of reprisal
When someone says something bad will happen if you speak up or that something bad might happen again.
Verbal abuse
Communication that is perceived to be a harsh, condemnatory attack towards the victim, either professionally or personally.
Accidental injury
An injury that happens without apparent or deliberate cause.
Adverse events
Situations that arise during the provision of care and support from action/inaction that actually/potentially necessitate medical intervention, impact people's human rights, wellbeing or overall care, or lead to decline in health status, disability, infection, or death.
Alternative termsAdverse incidentsFall
To suddenly go down onto the ground or towards the ground without intending to or by accident.
Outbreak (disease)
The spread of a communicable disease among a defined number of people.
Serious incident
An occasion where people's personal safety and wellbeing are put at risk. this is a broad term that includes adverse events.
Alternative termsSafety incidentSerious injury
Physical trauma to the body by an external force that needs immediate hospital or medical treatment.
Aggression
Hostile behaviour and/or attitude towards an individual or group that results in verbal and/or physical attacks.
Agitation
Worry and anxiety that make a person feel uneasy.
Antecedent, behaviour, consequence
A descriptive assessment that is conducted as an initial part of a complete functional behaviour assessment.
Anxiety
Feelings of uneasiness, apprehension, or fear which may be caused by a perceived sense of threat or danger, or which may have no apparent cause.