A person who you know well and who you like a lot, but who is usually not a member of your family.

A person appointed as an inspector of social services under section 43 of the act.

A mother or father of a person.

A person with similar status and interests typically used to refer to services users.

A member of a person's family.

In relation to a service user, means a person acting on behalf of that service user for the purpose of representing the will and preferences of the service user and may include a child’s HSE child and family social worker, a carer of the service user or a person involved in promoting the health, welfare or wellbeing of the service user.

An adult or a child being provided with residential services.

A person visiting a residential care facility.

Someone who works for an organisation without being paid.

Able to be entered or used by everyone, including people who use a wheelchair, people who are blind.

The ability to make decisions.

Seeking the views of service users and/or other interested parties in the running of a care service.