A mattress designed to maintain tissue integrity by equalising and redistributing pressure over larger contact areas.

A strap, piece of cloth, or ropes for supporting, lifting, or carrying.

A type of radiation that can go through many solid substances, allowing hidden objects such as bones and organs in the body to be photographed.

A place to stay or live.

The space and resources made available for the use and enjoyment of all service users.

A space where service users can gather to consume food or snacks.

The dirty clothes and sheets that need to be, are being, or have been washed.

Multi-sensory rooms are specially designed environments which give users an opportunity to completely relax or access a wide range of sensory experiences for therapy, learning or fun. Multi-sensory rooms are used by people of all ages and all abilities for relaxation, focused work, stimulation, physiotherapy, communication and stress release. They are sometimes also used for specific work, such as a teaching tool for children with additional needs.

Indoor or outdoor spaces made available for people to engage in activities such as sports, exercise or socialising.

The acceptance of responsibility for one's own actions.

A process which describes how an organisation receives, investigates and manages complaints.

A formal investigation into the circumstances surrounding a person's death carried out by a coroner.