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Designated liaison person (DLP)
A person nominated by an organisation to receive allegations of abuse or safeguarding concerns.
Alternative termsDesignated officerExpert by experience
People who have recent personal experience of using or caring for someone who uses health, mental health and/or social care services.
Family
A member of a resident’s family and includes a carer of a resident or a person involved in promoting the health, welfare or wellbeing of a person.
Friend
A person who you know well and who you like a lot, but who is usually not a member of your family.
Inspector
A person appointed as an inspector of social services under section 43 of the act.
Parent
A mother or father of a person.
Peer
A person with similar status and interests typically used to refer to services users.
Relative
A member of a person's family.
Alternative termsRelationRepresentative
In relation to a service user, means a person acting on behalf of that service user for the purpose of representing the will and preferences of the service user and may include a child’s HSE child and family social worker, a carer of the service user or a person involved in promoting the health, welfare or wellbeing of the service user.
Resident
An adult or a child being provided with residential services.
Visitor
A person visiting a residential care facility.
Volunteer
Someone who works for an organisation without being paid.