To threaten or to use force to get someone to do something they do not want to do.

Mistreatment of a person due to the practices of an organisation.

To coerce someone in a threatening or frightening manner in order to persuade them to act according to your wishes.

The act of intentionally or unintentionally not providing care or support to a person.

Abuse that is perpetrated upon one service user by another service user.

A person who caused abuse to someone else.

A process to establish if there are reasonable grounds for concern.

The prescribed document used to gather information about a safeguarding concern or abuse allegation.

Behaviour that is psychologically harmful of another person and which inflicts anxiety or mental distress by threat, humiliation or other verbal/nonverbal conduct.

Any sexual act which takes places without freely given consent or where someone forces or manipulates someone else into unwanted sexual activity.

When someone says something bad will happen if you speak up or that something bad might happen again.

Communication that is perceived to be a harsh, condemnatory attack towards the victim, either professionally or personally.