A holistic approach to the prevention and relief of suffering for people with advanced progressive illnesses that emphasizes identification, assessment, and treatment of pain and responsiveness to psychosocial issues.

A mother or father of a person.

A recurrent way of acting by an individual or group toward a given object or in a given situation.

A person with similar status and interests typically used to refer to services users.

Abuse that is perpetrated upon one service user by another service user.

A person who caused abuse to someone else.

A person, who is potentially at risk due to ill-health, injury, disability, age or socio-economic circumstances.

A person appointed to manage a care service and who is legally responsible for the provision of that service.

Care and support that is respectful of and responsive to individual preferences, needs and values, ensuring that patient values guide all clinical decisions.

Meeting certain needs of people, such as assisting with going to the toilet, bathing, dressing, and undressing.

Activities designed to improve talents, potential, employability, and wealth.

The data related to a person’s medical history, including symptoms, diagnoses, procedures, and outcomes.