Bala was appointed as Chief Information Officer in January 2018.
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- Marty Whelan - Head of Communications and Stakeholder EngagementRoleExecutive Management Team- Marty was appointed as HIQA’s Head of Communications and Stakeholder Engagement in 2007. 
- Financial abuse- A situation in which someone harms another person in ways that relate to money. 
- Positive behavioural support (PBS)- A multicomponent framework for (a) developing an understanding of behaviours that challenge displayed by an individual, based on an assessment of the social and physical environment and broader context within which it occurs; (b) with the inclusion of stakeholder perspectives and involvement; (c) using this understanding to develop, implement and evaluate the effectiveness of a personalised and enduring system of support; and (d) that enhances quality of life outcomes for the focal person and other stakeholders. 
- Personal care- Meeting certain needs of people, such as assisting with going to the toilet, bathing, dressing, and undressing. 
- Autism- A neurological and developmental disorder that affects how people interact with others, communicate, learn, and behave. 
- Complex needs- Two or more needs affecting a person's physical, mental, social or financial wellbeing that requires additional care and support on a daily basis. 
- Road traffic incident- The unintended collision of one motor vehicle with another, an object, or person. 
- Colostomy bag- A specialised plastic bag that collects faecal matter from the digestive tract through an opening in the abdominal wall called a stoma. 
- Crash mat- A piece of thick soft material placed on the floor intended to reduce the risk of harm in the event of a fall. 
- Doctor- A qualified professional with a medical degree whose job is to treat people who are ill or hurt. Alternative termsPhysician
- Healthcare professional- A professional with a qualification that allows them to provide one or more of a range of health care services.