National Maternity Experience Survey

Data Collection Type
National surveys
Organisation

Partnership between HIQA, HSE and Department of Health with HIQA as lead partner.

Year established

2019

Statement of purpose

The National Care Experience Programme asks people about their experiences of care in order to improve the quality of health and social care services in Ireland.

All nineteen maternity units/hospitals and the HSE National Home Births Services participate in the National Maternity Experience Survey.

Coverage (geographical and temporal)

National.

The National Maternity Experience Survey commenced in 2019 and will be conducted every two-three years and in alternate years to the National Maternity Bereavement Experience Survey.

Description/Summary

The overall purpose and objective of the National Care Experience Programme is to engage with and understand the experience of patients and use this feedback to inform the future development, planning, design and delivery of patient-centred care.

The target population for the National Maternity Experience Survey includes women aged 16 or over who have given birth in specific months and who hold a postal address in the Republic of Ireland. The National Care Experience Programme will undertake a dedicated survey for women who experience a negative maternity outcome such as a miscarriage, stillbirth or neonatal death in 2022 https://yourexperience.ie/maternity-bereavement/about-the-survey/

Data users

HSE, Department of Health, HIQA, researchers and academia, and patient representative organisations.

Data content

The National Maternity Experience Survey gathers information on women’s experiences of maternity services from their antenatal care through to labour and birth and their care after birth, in hospital, the community and at home. Additional information is gathered on demographics (self-reported).

Data dictionary

https://yourexperience.ie/wp-content/uploads/2019/07/NPE_Survey_DataDictionary.pdf

National-level identifier variables

National-level identifier variables are not collected, however name, address and date of birth are collected.

Equity stratifiers

Sex, age, ethnicity, home address and medical card status are collected.

Data collection methodology

The National Maternity Experience Survey includes 65 structured, tick-box questions and three open-ended (free-flow) questions. The survey can be completed online or by returning the questionnaire via freepost. The data is collected on an annual basis at two-three year intervals.

Clinical coding scheme

N/A.

Size of national collection

3,204 women responded to the National Maternity Experience Survey 2020.

Publication frequency

The National Maternity Experience Survey will be conducted every two-three years and in alternate years to the National Maternity Bereavement Experience Survey.

Accessing data

1. Public reporting of data in an aggregate format: reports available on https://yourexperience.ie/
2. Data request forms are available at: https://yourexperience.ie/about/contact-us/request-data-for-research/ and https://yourexperience.ie/about/contact-us/request-personal-data/
3. Access to real time survey responses via a survey portal — national and hospital views of data in an aggregate format, available to service providers.

Open data portal access

National Maternity Experience Survey - https://yourexperience.ie/maternity/interactive-charts/

Email contact
Telephone contact
Other comments

To date, the National Inpatient Experience Survey and the National Maternity Experience Survey have been conducted as part of the National Care Experience Programme. In 2022, three further surveys, the National Nursing Home Experience Survey, the National Maternity Bereavement Experience Survey and National End of Life Survey are in development. See https://yourexperience.ie/