National Care Experience Programme

The National Care Experience Programme seeks to improve the quality of health and social care services in Ireland by asking people about their experiences of care and acting on their feedback. It is a joint initiative by the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health.

In total, 6,423 women have been invited to participate in the National Maternity Experience Survey. Women who have been invited to participate can take part in the survey until it closes on Thursday, 30 April 2020.

If you received a survey by post, we would like to hear from you! The survey asks questions about the maternity care you received, from antenatal all the way through to the care in the community. The responses will help us to improve maternity services in Ireland.

The results of the survey will be published on www.yourexperience.ie later this year. Sign up here to be notified when the results are out.
Click here to find out more about the National Maternity Experience Survey. Or by following us on Twitter @CareExperience , Instagram @CareExperience or Facebook YourMaternityExperience.

National Inpatient Experience Survey

An annual survey providing patients with the opportunity to describe their experiences of public acute hospital care in Ireland. The purpose of this survey is to learn from patients’ feedback to find out what is working well in our hospitals, and what needs improvement. The HSE responds to the results of the National Inpatient Experience Survey by developing quality improvement plans at the national, hospital and hospital group levels. In addition, the results of the survey inform national policy and HIQA’s healthcare monitoring programme.

National Maternity Experience Survey

A new survey which offers women the opportunity to share their experiences of Ireland’s maternity services. The aim of the survey is to learn from the experiences of women to improve the safety and quality of the care that they and their baby receive. The first National Maternity Experience Survey will be carried out in early 2020.

For further information

For further information on the National Care Experience Programme, visit www.yourexperience.ie

HIQA, as the lead partner in this initiative, is responsible for implementing and managing the programme, which includes the National Inpatient Experience Survey and the National Maternity Experience Survey.