Our main goal during inspection is to meet as many people as possible, including residents and families. We may also speak with members of staff, the person in charge and the person who represents the provider service. This gives us an insight into the running of the nursing home and the good aspects of care there, such as residents being involved in the running of the centre.
HIQA's Older People's inspection team are legally responsible for the monitoring, inspection and registration of designated centres for older people, such as nursing homes, in Ireland.
What we do
We use regulations and National Standards to monitor and inspect.
This ensures that providers are aware of the level and standard of service they should be providing to residents. Inspections ensure that services meet the requirements set out by the Health Act 2007, regulations and National Standards in order to be registered to operate.
We carry out different types of inspections, some of which are announced and unannounced.
During our inspections
We are seeking assurance that the regulations are being adhered to.
We want to know that older people who are receiving residential care:
- are safe
- their rights are respected
- they are included in decisions about their care
- the care provided matches their individual health and social needs, and
- that they have a good quality of life.
After the inspection
We then publish our inspection reports on our website.
These reports gives information to the public on what it is like to live in the centre and to see if a centre provides consistently good care.
We also receive unsolicited information by persons who may have a concern about the care provided. Inspectors review each piece of information received and use it to inform our work. Our aim is to ensure that good care is provided to residents, and we take necessary action to enforce this when required.
The Health Act and associated regulations: