We are a team of people from a variety of backgrounds such as nursing, social work, legal, pharmacy and environmental health. We have all been trained to carry out inspections and many of us have years of experience working in nursing homes.
Our main goal during inspection is to meet as many people as possible, including residents and families. We also speak with members of staff, the person in charge and the person who represents the provider service. This gives us an insight into the running of the nursing home and the good aspects of care there, such as residents being involved in the running of the centre.