HIQA’s Provider Portal is a website that allows online submission of regulatory notification information for designated centres, which is a statutory requirement. Read our guidance on using the Provider Portal here.

In order to support you with any issues you may have in relation to use of the Portal, we have a dedicated email support address portalsupport@hiqa.ie

We now have a dedicated telephone support service for our Portal where you can speak to a member of the team regarding any issues you may have with your Portal account.
This number is 021-2409360 and is available between 9am and 5pm, Monday to Friday.

Watch our videos tutorials below on using the HIQA Provider Portal.

The Portal should  be used by the registered provider of a designated centre to submit statutory notifications. Provider-level access can be granted to any Provider role identified to us through an application form or a notification form.

Other key staff in a centre can also use the Portal, such as the person in charge, persons participating in management (or designated Administrator as an authorised person to act on behalf of the registered provider) of the designated centre, for submitting notifications under the Care and Welfare Regulations.

Read our guidance on using the Provider Portal here.

To login to HIQA’s Provider Portal, simply visit the Portal, enter your Username and Password and click on the Sign in button. To register for a Portal account please select ‘Register account’. Your username and Password will be issued to you once processed, and you can then access the Provider Portal.

If you experience any problems while using the Portal, please email us at portalsupport@hiqa.ie.