A person with similar status and interests typically used to refer to services users.

A member of a person's family.

In relation to a service user, means a person acting on behalf of that service user for the purpose of representing the will and preferences of the service user and may include a child’s HSE child and family social worker, a carer of the service user or a person involved in promoting the health, welfare or wellbeing of the service user.

An adult or a child being provided with residential services.

A person visiting a residential care facility.

Someone who works for an organisation without being paid.

Able to be entered or used by everyone, including people who use a wheelchair, people who are blind.

The ability to make decisions.

Seeking the views of service users and/or other interested parties in the running of a care service.

Being able to manage on one's own without assistance or support.

An approach that can be used by everyone involved in supporting a child or adult to interact with other people and develop communication skills in a natural, relaxed and enjoyable way.

Making available to all people with disabilities patterns of life and conditions of everyday living which are as close as possible to the regular circumstances and ways of life or society.