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Manager on call
A manager designated to be available by telephone should their services be required.
Nurse on duty
A nurse nominated to oversee clinical care, attend to complex health care and co-ordinate staff.
Persons participating in management
A person or people who are actively engaged in and responsible for the operational management of a designated centre.
Relief staff
Persons employed by the employer to replace employees during a short-term absence such as but not limited to vacation or sick leave.
Alternative termsTemporary staffSkill mix
The mix of posts, grades or occupations in an organisation or team.
Sleepover staff
When employees remain in the residential care facility overnight and are permitted to sleep.
Staff to resident ratio (staff ratio)
The number of people using a service divided by the number of staff.
Suspension
Where an employee is temporarily not allowed to work due to an investigation.
Verbal warning
A disciplinary measure where an employer speaks to an employee about an issue involving their behaviour, conduct, or job performance.
Assessment
Review of national public health strategies in selected countries
PublishedEmergency admission
A person provided with residential care at short notice due to unforeseen circumstances.
Alternative termsCrisis admission