The Freedom of Information Act 2014 (FOI Act) allows you to request access to records held by HIQA. It gives you the right to have your records corrected or updated if they are incomplete, incorrect or misleading. It also allows you to get reasons for decisions taken by HIQA that affect you.

Publication of FOI Requests
In the interests of transparency, we have published recent FOI decisions on our website. You can view decisions on non-personal FOI requests and a copy of the records released here.

Disclosure Logs, which provide a summary of FOI requests received by HIQA, are also available to view here.

Information Already Available

Information on HIQA’s functions, activities and schemes is routinely available to the public. Such information will continue to be available informally without the need to use the FOI Act.

Publication Scheme

About HIQA

Our Function

Routine Publishing

Who we are

Health Technology Assessment

Register of designated centres

What we do

Health Information

Latest inspection reports

Financial information

Older Person's Services

News

Procurement

Disability Services

Publications

 

Children's Services

 

 

Acute and Community Healthcare Services

 

 

Standards and Quality

 

How to make an FOI request

To request access to records held by HIQA, please:

  • email foi@hiqa.ie or,
  • send a letter to the FOI Liaison Officer, Health Information and Quality Authority, Unit 1301, City Gate, Mahon, Cork.

In your correspondence you should:

  • state that you are making the request under the FOI Act 2014
  • provide as much information as possible about the records you want and specify a timeframe
  • include a daytime telephone number in case there are queries in relation to your request
  • specify how you would prefer to receive the records — hardcopy/electronic copy.

Alternatively, you can use our application form here.

Fees and Payment - Do I have to pay?

There is no fee for making an initial request under the FOI Act; however, fees for search and retrieval work, including photocopying, may be charged for non-personal requests.

  • Search and retrieval fees are calculated at €20.00 per hour per person plus €0.04 per page photocopied.
  • There is no fee where the cost of search, retrieval and copying is less than €101.
  • There is a maximum charge of €500 where the cost of search, retrieval and copying is greater than €500 but less than €700.

Where the cost of search, retrieval and copying is greater than €700, we can refuse to process the request. We will give you the opportunity to refine your request in the first instance.

There is also a fee if you want to make an internal review or appeal the decision made on your FOI request (€30 or €10 medical card holders).

FOI fees and charges are explained in more in the FOI Fees Chart.

How to pay a fee electronically

Please pay any fees electronically using the below payment information below. Remittance advice should be sent to foi@hiqa.ie and ar@hiqa.ie.

HIQA Bank Details
Acc Name: Health Information and Quality Authority [Current Account]
Bank: Ulster Bank
Branch: Midleton, Co. Cork
Sort Code: 98-54-90
Account Number: 01002186
BIC: ULSBIE2D
IBAN: IE96ULSB98549001002186

Will all the records requested be released?

It may not be possible to release all the records you are seeking. We may need to release some in redacted form or refuse them outright. This is because certain material may be protected by exemptions under the FOI Act.

What are exemptions?
Exemptions are conditions under which certain records are protected and cannot be released under FOI. This includes material relating to third parties, legal advices, and records contain sensitive information about businesses. Depending on the content of the record in question, it may be partially released or refused.

We may also refuse your request if we consider it to be too broad or unclear. We will, however, assist you to try to rectify this before refusing the request.

How long will it take?

In general, we will:

  • acknowledge your request within two weeks (10 working days) of receipt
  • notify you of the decision within four weeks (20 working days) of receipt
  • redirect your request to the relevant public body within two weeks of receipt and notify you accordingly if HIQA does not hold the information you seek.

What if I am unhappy with the decision?

If you are unhappy with the decision or if after the four weeks you have not received a decision (this is called a refusal to your FOI request by non-reply) your next step is to apply for an “internal review”.

To request an internal review you must write to the FOI Liaison Officer referring to the decision received (if one was made) and state that you are making an internal review appeal.

To make an internal review please:

  • email foi@hiqa.ie or,
  • send a letter to the FOI Liaison Officer, Health Information and Quality Authority, Unit 1301, City Gate, Mahon, Cork.

Assistance to People with a Disability

HIQA’s FOI Liaison Officer is available to provide assistance to any person with a disability to exercise their rights under the FOI Act:

  • FOI request form

    Download
  • Electronic payment information

    Download
  • FOI fees explained

    Download