We monitor, inspect and register nursing homes, known as designated centres for older people.
We check that providers have well-run and safe services for residents, and provide person-centred care that respects and promotes people’s dignity and human rights.
During an inspection, we aim to meet as many people as possible, including residents and their families. We also speak with members of staff, including the person in charge and the provider or their representative. This gives us an insight into the running of the nursing home and what it is like for residents to live there.