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Within the Health Information and Standards Directorate, we are committed to measuring the impact of the work that we do. In 2018, we developed a strategic framework to support the measurement of impact within our teams (Knowledge sharing and impact strategic framework for the HIS Directorate, 2018). The framework supports measuring impact through a combination of measures including outputs generated, reach and engagement activities with stakeholders, and observable changes.

This report contains the findings of the impact evaluation of the work conducted in 2020 by the Health Information Function (Quality and Technical Standards), the Standards and Guidance Development Function and the National Care Experience Programme. Together, these comprise HIQA’s Health Information and Standards Directorate. The purpose of the report is to demonstrate the effectiveness of our work, ensure transparency and highlight our successes. It is the second impact report from the Directorate. The first impact report based on 2019 work, is available here.