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Harassment
Ongoing unwanted and intentional behaviour that annoys or upsets someone.
Physical abuse
Where a person deliberately hurts or puts a person at risk of being hurt.
Resident-to-resident aggression
Verbal, physical, sexual and material interactions between residents which are negative, aggressive, intrusive or unwelcome and potentially cause physical or psychological distress or harm to the recipient.
Trust in care (Health Service Executive policy)
The policy for managing allegations of abuse against staff members.