A medicine, or a set of medicines or drugs, used to improve a particular condition or illness.

Any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the healthcare professional, patient, or consumer.

The precautions and actions taken to oversee the use of medicine.

The means by which medicine enters a person's body.

Drugs or other substances that affect a person's mind.

A person who takes action to empower another person and takes many forms and includes taking action to help communicate wants, secure rights, represent interests or obtain services needed.

A person who has the authority to make certain decisions together with another person if they need support to make decisions.

A person who has the authority to help another person when they are making certain decisions for themselves.

A person appointed by the court to make certain decisions on a person's behalf if they are unable to make them for yourself.

A person nominated by an organisation to receive allegations of abuse or safeguarding concerns.

People who have recent personal experience of using or caring for someone who uses health, mental health and/or social care services.

A member of a resident’s family and includes a carer of a resident or a person involved in promoting the health, welfare or wellbeing of a person.