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Agency staff
An individual employed by an employment agency under a contract of employment by virtue of which the individual may be assigned to work for, and under the direction and supervision of, a person other than the employment agency.
Assistant director of nursing (ADON)
A senior nurse manager that reports to the director of nursing.
Care manager
A senior manager responsible for the care and welfare of service users.
Director of nursing (DON)
A senior nurse manager with overall responsibility for nursing care in a service.
Whole-time equivalent
A numeric value which represents the proportion of full-time staff in a service.
Alternative termsFull-time equivalentHealthcare assistant (HCA)
A specific role in health and social care services which involves assisting with general duties and basic care.
Alternative termsCare assistantManager on call
A manager designated to be available by telephone should their services be required.
Nurse on duty
A nurse nominated to oversee clinical care, attend to complex health care and co-ordinate staff.
Persons participating in management
A person or people who are actively engaged in and responsible for the operational management of a designated centre.
Relief staff
Persons employed by the employer to replace employees during a short-term absence such as but not limited to vacation or sick leave.
Alternative termsTemporary staffSkill mix
The mix of posts, grades or occupations in an organisation or team.
Sleepover staff
When employees remain in the residential care facility overnight and are permitted to sleep.