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Regulation Handbook: A guide for providers and staff of designated centres
Updated Guide to Assessment-Judgment-Framework to monitor against the National Standards for Safer Better Healthcare
UpdatedHarassment
Ongoing unwanted and intentional behaviour that annoys or upsets someone.
Physical abuse
Where a person deliberately hurts or puts a person at risk of being hurt.
Resident-to-resident aggression
Verbal, physical, sexual and material interactions between residents which are negative, aggressive, intrusive or unwelcome and potentially cause physical or psychological distress or harm to the recipient.
Trust in care (Health Service Executive policy)
The policy for managing allegations of abuse against staff members.
Victim
Someone that has been hurt or killed or has suffered, either because of the actions of someone or something else, or because of illness or chance.
Accident
Something bad that happens that is not expected or intended and that often injures someone or damages something.
Unexpected death
A death that was unanticipated or occurred earlier than expected.
Unexplained absence
An incident where a resident has been found missing from a centre without the residential care facility staff’s knowledge of his or her whereabouts.
Alternative termsMissing; Absconsion