Disability services publication statement 21 October 2025
Today, the Health Information and Quality Authority (HIQA) has published 22 inspection reports on designated centres for people with disabilities. HIQA inspects against the Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults) with Disabilities) Regulations 2013 and the National Standards for Residential Services for Children and Adults with Disabilities, which apply to residential services for people with disabilities in Ireland.
Of these 22 inspections, inspectors found a generally good level of compliance with the regulations and standards in 14 centres operated by a number of providers including: Avista CLG, Brothers of Charity Services Ireland CLG, Enable Ireland Disability Services Limited, Health Service Executive (HSE), Nua Healthcare Services Limited, Resilience Healthcare Limited, St Catherine's Association CLG, The Cheshire Foundation in Ireland, and Praxis Care.
Examples of good practice observed by inspectors included:
- At a centre in Limerick operated by Avista CLG, one resident explained how staff listened to them and followed up if any issues arose. The resident outlined some of their achievements which included advocating for other peers with local politicians and representatives. They had been involved in discussions regarding the positioning of a public bus stop to better meet the needs of those with mobility issues and to make the location safer for all passengers. The resident spoke about how they volunteered their time in a number of community settings each week.
- Residents were seen to be supported by staff to develop their skills and use their independence in the local community, during an inspection of a centre in Roscommon operated by Brothers of Charity Services Ireland CLG. One resident was excited to tell the inspector they had become a Eucharistic Minister and were delighted with this, as it had been one of their goals for some time. Another resident proudly told the inspector they had got a part-time job.
- At a HSE-operated centre in Sligo, a number of gardening projects had been completed since the last inspection. This included the creation of a sensory garden, the planting of a wildflower patch, vegetable and fruit growing, a potato patch, planted lavender and art projects using recycled material. This created a beautiful, colourful and relaxing space for residents to enjoy. One resident spoke with the inspector about how they helped to paint the garden shed and flower containers.
Non-compliance that impacted on the delivery of care and support to residents was identified in eight other centres.
Poor governance was identified at a centre operated by Kerry Parents and Friends Association. An immediate action was issued to the provider to improve fire safety measures and improvements were also required in the premises.
At a centre operated by Lotus Care Limited staffing arrangements required review to meet residents’ needs and improvements were required in residents’ finances.
Poor governance was identified at a centre operated by Nua Healthcare Services Limited. The oversight and management of safeguarding incidents required improvement by the provider to meet residents’ needs. At another centre operated by Nua Healthcare Services Limited, improvements were required in meeting residents’ personal needs and development.
At a centre operated by MyLife by Estrela Hall Limited, improvements were required by the provider to support residents’ activities and development. Non-compliance with governance and management was identified at a centre operated by Horizons. The management of risks and residents’ personal plans required updating at a centre operated by Muiríosa Foundation.
Finally, improvements to the premises were required at a centre operated by St John of God Community Services CLG.