Within the Health Information and Standards Directorate, we are committed to measuring the impact of the work that we do. In 2018, we developed a strategic framework to support the measurement of impact within our teams (Knowledge sharing and impact strategic framework for the HIS Directorate, 2018). The framework supports measuring impact through a combination of measures including outputs generated, reach and engagement activities with stakeholders, and observable changes.

This report contains the findings of the impact evaluation of the work of the standards setting function, the health information function (quality and technical standards teams), and the National Care Experience Programme. Together, these comprise the Health Information and Standards Directorate. The purpose of the report is to demonstrate the effectiveness of our work, ensure transparency and highlight our successes. This report documents the impact of our 2021 business plan objectives, as outlined in the HIQA Business Plan (2021), and the impact of our work as observed during 2021. This is the third impact report by the HIS Directorate.