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Review of information management practices in the HSE PCRS

Status: Published on

Primary Care Reimbursement Service (PCRS)

This review is part of an overall review programme being undertaken by HIQA to assess compliance with the Information Management Standards in all major national health and social care data collections within the HSE in Ireland.

The recent Sláintecare report and implementation strategy on the future of healthcare identifies the importance of quality health data and information as a key enabler to drive improvements in the quality of healthcare in Ireland. It is, therefore, crucially important that information is managed in the most effective way possible in order to ensure a high-quality safe health service.

Ultimately, the review programme aims to drive quality improvements by identifying areas of good practice and areas where improvements are necessary across national data collections.

About PCRS

Part of the Health Service Executive (HSE)

It is responsible for reimbursing healthcare professionals for the free or reduced cost services they provide to the public under various national health schemes, including the General Medical Services (GMS) Scheme. Additionally, through its eligibility function, the PCRS processes all medical and GP visit card applications. In 2017, 3.6 million people were registered as eligible for the national health schemes, and the PCRS made payments of €2.75 billion in respect of the services provided under these schemes.