As a registered provider or person in charge of a designated centre, you are legally required to notify us within certain time fames about certain incidents, events or changes within your centre.

The timescales for notifying us of the different types of incidents that occur in designated centres vary depending on the nature of the incident

Depending on the nature of the incident, event or change, you must notify us ‘within three working days’, ‘at the end of each quarter’, ‘on a six-monthly basis’ and in response to proposed changes within the designated centre (for example, change of person in charge).

Failure to do so may indicate non-compliance with the regulations.

Click here to register your account or to log in to submit notifications.

Alternatively, you can download the relevant form directly and email to

For further guidance on notification types and requirements, see Monitoring notifications handbook for older people providers.

Person in charge

Any occasion when restraint was used
Any occasion on which the fire alarm equipment is operated other than for the purpose of fire practice, drill or test of equipment
A recurring pattern of theft or burglary
Any death, including cause of death, other than those specified above
Any pressure ulcer (category II or higher) sustained by a resident

Submission dates for return of the quarterly notification form are:

  • 31 January (for incidents that took place in October, November and December)
  • 30 April (for incidents that took place in January, February and March)
  • 31 July (for incidents that took place in April, May and June)
  • 31 October (for incidents that took place in July, August and September).

Registered provider

You should submit this form to the Chief Inspector every six months if there has been no occurrence of any incident required to be notified to the Chief Inspector. This includes any incidents outlined in the NF39 quarterly notification forms or three-day notifications.

Submission dates for return of the Nil Return of quarterly and or three day Notification Form are 31 July (covering the period January to June) and 31 January (covering the period July to December)