As a registered provider or person in charge of a designated centre, you are legally required to notify us within certain time fames about certain incidents, events or changes within your centre.
The timescales for notifying us of the different types of incidents that occur in designated centres vary depending on the nature of the incident
Depending on the nature of the incident, event or change, you must notify us ‘within three working days’, ‘at the end of each quarter’, ‘on a six-monthly basis’ and in response to proposed changes within the designated centre (for example, change of person in charge).
Failure to do so may indicate non-compliance with the regulations.
Alternatively, you can download the relevant form directly and email to email@example.com.
For further guidance on notification types and requirements, see Monitoring notifications handbook for older people providers.
NF01 - PortalPerson in chargeThe unexpected death of any resident, including the death of any resident following transfer to hospital from the designated centre
Timeframe Within 3 working days of the incident200.71 KB
NF02 - PortalPerson in chargeOutbreak of any notifiable disease as identified and published by the Health Protection Surveillance Centre
Timeframe Within 3 working days of the incident267.24 KB
NF02A - PortalPerson in chargeSuspected or confirmed incidence of Covid-19 in the designated centre
Timeframe Within 3 working days102.59 KB
NF03 - PortalPerson in chargeSerious injury to a resident that requires immediate medical and/or hospital treatment
Timeframe Within 3 working days of the incident334.23 KB
NF05 - PortalPerson in chargeAny unexplained absence of a resident from the designated centre
Timeframe Within 3 working days of the incident233.9 KB
NF06 - PortalPerson in chargeAny allegation, suspected or confirmed abuse of any resident
Timeframe Within 3 working days of the incident305.66 KB
NF07 - PortalPerson in chargeAny allegation of misconduct by the registered provider or by staff
Timeframe Within 3 working days of the incident273.52 KB
NF08 - PortalPerson in chargeAny occasion where the registered provider becomes aware that a member of staff is the subject of review by a professional body
Timeframe Within 3 working days of the incident266.47 KB
NF09 - PortalPerson in chargeAny fire, any loss of power, heating or water, and any incident where an unplanned evacuation of the centre took place
Timeframe Within 3 working days293.16 KB
Person in charge
Any occasion when restraint was used
Any occasion on which the fire alarm equipment is operated other than for the purpose of fire practice, drill or test of equipment
A recurring pattern of theft or burglary
Any death, including cause of death, other than those specified above
Any pressure ulcer (category II or higher) sustained by a resident
Submission dates for return of the quarterly notification form are:
- 31 January (for incidents that took place in October, November and December)
- 30 April (for incidents that took place in January, February and March)
- 31 July (for incidents that took place in April, May and June)
- 31 October (for incidents that took place in July, August and September).
NF39 A - PortalAny occasion where restraint was used442.52 KB
NF39 B - PortalAny occasion of fire alarm activation351.87 KB
NF39 C - PortalAny recurring pattern of theft or burglary483.39 KB
NF39 D - PortalAny death(s) other than those notified under NF01514.45 KB
NF39 E - PortalAny pressure ulcer (category II or higher) sustained by a resident499.49 KB
You should submit this form to the Chief Inspector every six months if there has been no occurrence of any incident required to be notified to the Chief Inspector. This includes any incidents outlined in the NF39 quarterly notification forms or three-day notifications.
Submission dates for return of the Nil Return of quarterly and or three day Notification Form are 31 July (covering the period January to June) and 31 January (covering the period July to December)
NF40 - PortalNil return of quarterly and or three day notification533.94 KB